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Operations · Customers & care
Customers, leads and conversations in one list.
Customers, leads, enquiries and subscribers in one place, with support tickets and moderated reviews.
Customers & leads
One list with status, tags, notes, last sign in and lifetime value.
Enquiries
Contact, partner, bulk and callback requests with quick email replies.
Support tickets
Order linked issues with a staff and customer conversation.
Reviews
Moderation, verified owner flag and merchant replies.
Customer accounts
Orders, tracking, invoices, addresses, reorder and favourites.
Exports
Customer and enquiry exports for your other tools.
GroKeeper adminCustomers & careCustomers1,842
Open enquiries7
Tickets9 open
Reviews4.6 ★ · 612
Illustrative data.
How we set it up
Configured during your launch week.
01
Import existing customers
02
Set enquiry forms
03
Turn on reviews
04
Assign customer care roles
Questions
Can reviews be moderated?
Yes. Reviews are approved before they appear, and you can reply.
Are leads separate from customers?
They share one list with clear statuses, so nothing falls between tools.
Works with
Used in solutions